FAQ

Jobs

• Where and how can I apply for a job
• Are you accepting applications for summer jobs
• I worked at Water World and need to find my W-2
• Do you train lifeguards at the park and how much does it cost
• Hold old do I need to be to work at Water World this summer?
• I'm looking to apply for a summer job

Guest Service

• Do you offer Mid-Day Tickets
• Can I purchase tickets at the main entry? Walk Up Purchase?
• Do you have a Hyland Hills Discounted Splash Pass?
• Do I need a ticket to enter if I'm not swimming
• I would like to purchase a Value Pass but don't see the option online
• Can I purchase my Splash Pass at the park?

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Groups

• How can I pay with Tax Exempt Status
• Hotel Packages or hotels that are close
• Do you have fundraising?
• Do you have group rates?
• Do you offer military discounts
• Do you offer Birthday Party Packages?

General

• Can I purchase an "any day" ticket and keep my visit days open?
• How does the pick-a-date pricing work?
• My raincheck or complimentary ticket has expired, can I still use it?
• Does the park offer free WiFi
• Do you offer Family Changing/Restrooms or Gender Neutral Restrooms
• Do small children need to wear swim diapers

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Food Service

• How does Mobile Ordering work
• What type of food, snacks and treats do you sell at the park
• I'm looking for information regarding a Food Allergy, Dietrary Restriction or special diet